Welcome to Sheena McQueen

These Terms and Conditions outline the rules and regulations for using the Sheena McQueen website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. General Information

• Website Owner: Sheena McQueen, based in Dubai, UAE.
• Contact Information: For any inquiries, reach us at customerservice@sheenamcqueen.com.

2. Use of Website

• Eligibility: You must be at least 18 years old to use our website and services.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorized account use.
• Prohibited Activities: You agree not to engage in any activity that disrupts or harms our website.

3. Products and Orders

• Product Availability: All products are subject to availability. We reserve the right to limit quantities.
• Pricing: Prices are listed in AED and may change without notice.
• Order Acceptance: We reserve the right to cancel orders, including those suspected of fraud.

4. Payment Terms

• Payment Methods: We accept credit/debit cards, PayPal, and other gateways available at checkout.
• Currency: All transactions are processed in AED. International customers may incur conversion fees.

5. Shipping and Delivery

• Shipping Policies: Delivery times and fees vary by location. Details are on our Shipping & Delivery page.
• Customs and Duties: International customers are responsible for customs duties, taxes, or other fees.

6. Returns & Exchanges

• Return Policy: You can return unused, unopened products within 14 days. See our Returns & Exchanges page for details.
• Refunds: Refunds will be processed within 7 business days after we receive and inspect the returned items.

7. Intellectual Property

• Content Ownership: All content on the Sheena McQueen website is the property of Sheena McQueen. You may not reproduce or distribute it without permission.
• Trademarks: Unauthorized use of the “Sheena McQueen” name and logo is prohibited.

8. Limitation of Liability

• Use of Website: We are not liable for any damages from your use of our website. You use the site at your own risk.
• Product Liability: We strive for accuracy in product descriptions but are not responsible for errors.

9. Privacy Policy

For details on how we handle your personal information, please refer to our Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or practices of these external sites.

11. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Continued use of our website constitutes acceptance of these changes.

12. Governing Law

These Terms & Conditions are governed by the laws of the UAE. Any disputes will be subject to the exclusive jurisdiction of Dubai courts.

13. Contact Us

For questions or concerns, contact us:
Email: customerservice@sheenamcqueen.com
Phone: +971 (0) 1234 5678
Address: Sheena McQueen, 123 Beauty Avenue, Dubai, UAE